Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Boston come from postal codes 02293, 02119, 02127, 02114, 02128, 02118, 02110 and 02115.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,228 ratings
Thank you!
Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Medford, Everett, Somerville, Stoneham, Cambridge, Boston, Dedham, Needham, Wakefield, Chestnut Hill, Allston, Weymouth, Revere, Newton and Roslindale.
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| City | Problem Type | Report Time |
|---|---|---|
 Medford | Internet | |
| Everett | TV | |
| Somerville | Phone | |
| Stoneham | Phone | |
| Cambridge | Internet | |
| Boston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- Craig Caplan © (@CappyinBoston) reported fromReading, Massachusetts
@BostonMoxley Well, I concur. Bird Box was crap. I just fired Comcast. Never been happier.
- The Real Ms. Alrad (@TheRealMsAlrad) reported fromMalden Centre, Massachusetts
I can't stand @Xfinity they dont help every single time I call to make changes
- ℂ𝕠𝕦𝕣𝕥 (@RyderDieChic) reported fromBoston, Massachusetts
I feel like I spend SO much money on @Xfinity every month and I have like 0 channels, horrible on demand, apparently my Ethernet cable isn’t working, but they just installed it this year & just didn’t have service all August bc customer service wouldn’t send someone.
- #teamgogetit247 (@GOGETIT247) reported fromBoston, Massachusetts
@comcast We were just trying to get a payment extension. One placed granted it. Call center did not. Now we have no service for days.
- Kevin (@BruSox) reported fromMedford, Massachusetts
@CoachMoneyShoT I’m calling Comcast to cancel your internet 🤪
- #teamgogetit247 (@GOGETIT247) reported fromBoston, Massachusetts
@comcast @Xfinity Continues to have very poor customer service.
- Shannon Butterfield (@sbutterfield727) reported fromSalem, Massachusetts
Wtf @comcast for what you charge for your services. There shouldn’t be any issues with your cable. I can’t watch the news before I head out to work this morning. Fix this!
- Theresa Prusik (@TPrusik) reported fromQuincy, Massachusetts
@COPDface @comcast @Xfinity @evolutionusa @BravoTV @NBCUniversal @QVC She really does your so right! Every time I think I’ve seen or heard the worst she comes out w/ another bad thing She’s totally trash!!
- Steve - O MAC (@Steve_O_McN) reported fromBoston, Massachusetts
@comcastcares Think it was just a connection issue. My bad. Was only on the golf channel for some reason. All good now. Thank you
- Steve (@St3veC) reported fromBoston, Massachusetts
@comcastcares having trouble logging into my xfinity account for the last week. "A communication error has occurred. We have been notified and are looking into the issue. Please try reloading the page or coming back later."
- Michael L (@Teamlonetto) reported fromSomerville, Massachusetts
Comcast/ Xfinity is so bad that my next move may be decided by access to a better internet provider.
- meow meowters (@HmmNope76) reported fromBoston, Massachusetts
@YourAuntieSusan @comcast @Xfinity @comcastcares Sad thing is they are immune to their reputation being bad because they have a monopoly
- Theresa Prusik (@TPrusik) reported fromQuincy, Massachusetts
@COPDface @comcast @Xfinity @evolutionusa @BravoTV @NBCUniversal @QVC Thank you for showing the horrible truth!Yhis lady just doees not stop her antics are hurtful and disgraceful!
- #teamgogetit247 (@GOGETIT247) reported fromBoston, Massachusetts
@comcast @Xfinity will rather loose a customer than provide true customer service.
- meow meowters (@HmmNope76) reported fromBoston, Massachusetts
@YourAuntieSusan @comcast @Xfinity @comcastcares The guy been here since 1030 fixing the cable- so far taking six months 10 phone calls and since 1030 in the morning for Comcast to finally believe me that the wiring of the building is bad and they just told me they've had five other units calling for the last six months.
- meow meowters (@HmmNope76) reported fromBoston, Massachusetts
@YourAuntieSusan @comcast @Xfinity @comcastcares Thanks for never believing me and putting me through a bunch of bullsh*t not to mention I keep having to run outside down two flights of stairs to talk to the guy because he pretends he can't hear me out the window #comcast #comcastsucks
- meow meowters (@HmmNope76) reported fromBoston, Massachusetts
@comcastcares Your DM service was no help because it's also a series of robotic prompts, your company sux
- Alonso Bonifacio (@AlonsoBonifaxio) reported fromCambridge, Massachusetts
@jsand40324 Lol. They’re the worst. Just spent 4 hours with @Xfinity setting up new service and trying to switch accounts. No other ISPs tho. #Monopoly
- Eric Chajon (@Chajon20) reported fromChelsea, Massachusetts
Hey @comcast and @espn ... WHY DO I PAY YOU FOR SERVICE WHEN YOU DONT HAVE ANY CHANNELS OR GAMES ON WITHOUT ADDITIONAL PAYMENT! YOU REALLY HAVE TO PUT CHELSEA V MAN CITY ON ESPN+ JUST SO I PAY YOU 5 EXTRA DOLLARS A MONTH WHEN I ALREADY PAY COMCAST HALF MY ARM FOR DIRT SERVICE!!!!
- Sandra Mastorakos (@smastorakos) reported fromBoston, Massachusetts
Awesome solution @comcastcares telling me to go with @verizonfios since raising my bill “again”! It’s amazing your reps don’t care enough to keep 20+ year customers.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Kevin Trump (@Kevinptrump) reported
@avatarrant It what they Flyers are gonna have to do to get me to a game. **** Comcast
- ⭐myke113⭐ (@myke113) reported
Comcast is down again! Comcast went down at May 2, 2022 at 07:40AM in Spokane. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible.comcastcares
- ✨🍫 KING DARIUS (@brownskinnpapii) reported
Xfinity gotta be one of THE worst Internet providers ever.
- Veris Sports (@VerisSports) reported
@AltitudeTV @Avalanche @Comcast Sucks
- Sunnieskye 💙💛🚜 (@1st_Julianna) reported
@reedgalen Ain't it the greatest? That was back when watching a movie on HBO was a goosebump-raising occasion. Now I have free HBO/HBOMax with my Comcast and I never use it. I might start if they used this as intro again!
- Beth Denver’s queen 🏳️🌈🌹 👑🔥 (@ms_denverqueen) reported
Guys, I’d like to be clear with some stuff. I’m gonna have a Comcast tech come out and help pair the remote thingy, so that’s one, and for another, I”m being targeted by my current ex’s fam. Not good.
- Linda MacPhee-Cobb (@times_to_come) reported
@dsilverman @comcast We don't know what broke but it's your problem now ;)
- The other Owen (@owentparsons) reported
@jlivingood Jason, you're a VP at Comcast. If you had less than reliable service, I have a feeling you'd be able to get someone out there to fix it.
- JW 🏳️⚧️ ✡︎ (@prcybysshshlly) reported
Sick. Not COVID as far as I know. Also my internet is down again because Comcast is just that great 🙃
- I LOVE DARQUISÉ (@iamdarquise) reported
Shut down Xfinity/ComcastClosing my accounts. Fraud
