Caller ID on Fusion: need names, please (2024)

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Re: Caller ID on Fusion: need names, please

by cfriesen001 » Tue Jul 12, 2011 6:35 pm

Quote

We just got Fusion turned on today and noticed my calls home didn't have my name in the caller ID. I've filed a support ticket as requested.

Let me know if you need more testing.

cfriesen001
Posts: 1
Joined: Tue Jul 12, 2011 6:32 pm

by npatrick » Wed Jul 13, 2011 9:03 am

Quote

Chris,

We're working on this issue with our upstream provider. More details when we have them.

-Nathan

npatrick
Posts: 4
Joined: Thu Jul 07, 2011 10:14 am

by nullgoo » Thu Jul 14, 2011 9:16 pm

Quote

It seems to be working now - noticed calls from att cell showing names anyway. Thanks! Caller ID on Fusion: need names, please (1)

nullgoo
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Joined: Sat Jul 02, 2011 5:37 pm

by virtualmike » Thu Jul 14, 2011 9:30 pm

Quote

I received two calls this evening that included the name. I sent a note to Nathan after the first to let him know it appears to be working.


virtualmike
Posts: 1666
Joined: Wed Jun 01, 2011 11:44 pm

by Victoria deMara » Tue Jul 19, 2011 3:46 pm

Quote

received call from
5107630881.
Rec'd. about 3:35PM
July 19, 2011

Every single call I receive comes in the same: numbers, numbers! Yikes!

Thank you for investingating!

Victoria deMara

by MartyR » Wed Jul 20, 2011 11:00 am

Quote

I am getting the same number twice - no names - every call. Please fix.

MartyR

by Guest » Sat Aug 13, 2011 2:15 pm

Quote

Dane asked for feedback on caller ID names with Fusion. For me, it's hit or miss.

Got a call from the library and it showed Sonoma Cnty Lib; a local call from a friend showed her last name and first initial (stored in our phone with full name so the name isn't coming from our stored numbers); a call from another friend simply showed 562XXXXXXX followed by 562-XXX-XXXX; another showed "Wireless Caller" as Dane mentioned.

I have two phone lines, so decided to test by calling from one line to the other.cSurely it would recognize another Fusion line? Nope--Call showed up as 707XXXXXXX followed by XXX-XXXX.

Looks like it still needs more work, but at least a few names are getting through.

Guest

by dane » Sat Aug 13, 2011 7:04 pm

Quote

Guest wrote:Dane asked for feedback on caller ID names with Fusion. For me, it's hit or miss.

Got a call from the library and it showed Sonoma Cnty Lib; a local call from a friend showed her last name and first initial (stored in our phone with full name so the name isn't coming from our stored numbers); a call from another friend simply showed 562XXXXXXX followed by 562-XXX-XXXX; another showed "Wireless Caller" as Dane mentioned.

I have two phone lines, so decided to test by calling from one line to the other.cSurely it would recognize another Fusion line? Nope--Call showed up as 707XXXXXXX followed by XXX-XXXX.

Looks like it still needs more work, but at least a few names are getting through.

Fusion to Fusion calls do not have CNAM at this time, FYI.

As for the rest, I think you're seeing what we're able to get. We can look up carrier details on that 562- one if you'd like though and see if the carrier typically presents more info.

-Dane


dane
Posts: 5131
Joined: Tue May 10, 2011 5:40 pm
Website: http://corp.sonic.net/ceo/
Location: Santa Rosa, CA

Dane Jasper
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by virtualmike » Sat Aug 13, 2011 9:16 pm

Quote

At this point, all my incoming calls show a name, whether the subscriber's name, or something like "WIRELESS CALLER," "SNFC CNTRL CA," or "MASSACHUSETTS."


virtualmike
Posts: 1666
Joined: Wed Jun 01, 2011 11:44 pm

by dane » Sat Aug 13, 2011 9:44 pm

Quote

virtualmike wrote:At this point, all my incoming calls show a name, whether the subscriber's name, or something like "WIRELESS CALLER," "SNFC CNTRL CA," or "MASSACHUSETTS."

Sorry this feature took so long to roll out to everyone!

-Dane


dane
Posts: 5131
Joined: Tue May 10, 2011 5:40 pm
Website: http://corp.sonic.net/ceo/
Location: Santa Rosa, CA

Dane Jasper
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Caller ID on Fusion: need names, please (2024)

FAQs

How do I fix my caller ID name? ›

Contact your mobile service provider or modify your name in your carrier's mobile app or website to to change your caller display name. The carrier typically manages Caller ID Names.

Why doesn t caller ID show names? ›

There are a few reasons why your caller ID display name might not show up, whether that be that it hasn't fully taken effect across all the phone networks. Maybe your service provider failed to submit the request for a change, or it could be due to some clerical error.

How do I enable caller ID name? ›

Turn on Caller ID announcement
  1. On your device, open the Phone app .
  2. Tap More options Settings Caller ID announcement. Announce caller ID.
  3. Choose an option: Always. Only when using a headset. Never.

How is caller ID name determined? ›

How Is a Caller ID Name (CNAM) Determined? The display name on Caller ID is determined by the receiving party's phone carrier. CNAM (“C-alling NAM-e”) is a third-party service that phone companies use to attach the name to the phone numbers that are calling.

How do I restore my caller ID? ›

For Android:
  1. Open the standard Phone App on your phone.
  2. Open the menu by tapping 'More' (3-dots icon) in the top right corner of the screen.
  3. Tap 'Settings' from the menu that appears.
  4. Tap 'Calls'
  5. Tap 'Additional Settings'
  6. Tap on 'Caller ID'
  7. Select 'Show number'

What is the outgoing caller ID name? ›

Outbound Caller ID Name, also referred to as CNAM or CNAM Listing, is what enables you to have your Caller ID Name displayed to the receiving party that you are calling.

How do I make my phone say the caller's name? ›

Announce Caller Names on Your Android
  1. Step 1: Open your Phone app and tap More options (or the three vertical dots icon).
  2. Step 2: Select Settings > Caller ID and toggle on Speak Caller ID Aloud to enable announcements.
Feb 16, 2024

Who controls name on caller ID? ›

The Caller ID name is retrieved by the receiving carrier. The receiving carrier queries a CNAM database to determine the name registered to the provided phone number.

How do I turn on caller ID for incoming calls? ›

Head straight to the home screen and tap 'Phone' Go to the left menu button and press 'Call settings' Choose 'Additional Settings' under the call settings option. Select 'Caller ID' under the additional settings button.

What happens if you dial *#31? ›

dialing *31# by itself sets the "Network Default" to block outgoing caller ID, whereas prefixing *31# on a number is a one time "allow" if the default is currently set to block.

What is the default caller ID? ›

The Default Caller ID is used for campaigns, call back queues, manual dials, agents, etc., when no outbound caller ID can be used by a caller ID strategy.

Is *67 still a thing? ›

Even with today's diverse range of communication devices, *67 still works on cell phones and landlines. No matter which device you use, whether an iPhone or Android, the code allows you to hide your phone numbers during calls.

Why is my Truecaller ID showing a different name? ›

It's possible they have the name associated with your number's previous owner. You might need to contact Truecaller to correct that information. Alternatively, if you register for the app, you should be able to choose how you want your CallerID to appear.

Why is my caller ID showing the wrong name on my iPhone? ›

There are a few culprits that may cause problems with your caller ID, including: Incorrectly set up caller ID. Outdated iOS version. Network settings.

How do I change the name associated with my phone number? ›

What to Know
  1. AT&T: Log in to myAT&T, go to People & permissions > Show details > Edit. Type a new name, press Save.
  2. T-Mobile/Sprint: Open the T-Mobile app and go to More > Profile settings > Caller ID. Follow the on-screen steps.
  3. Verizon: Open the My Verizon app, go to Account > your number > Share Name ID.
Feb 7, 2024

How do I change my Truecaller ID name? ›

For Android users:
  1. Open the Truecaller app and locate the profile icon in the top left corner.
  2. Tap 'Edit profile' to access the editing options.
  3. Update your name with the correct information and save the changes.
Nov 21, 2023

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